Frequently Asked Questions
Find answers to common questions about our handcrafted jewelry and apparel.
How should I care for my Chan Luu jewelry?
To maintain the beauty of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in the provided pouch to prevent tarnishing and tangling.
Are your products handmade?
Yes, Chan Luu is dedicated to the art of craftsmanship. Most of our jewelry is handcrafted by skilled artisans using high-quality natural stones and custom-dyed leathers.
Can I have my wrap bracelet repaired?
We offer repair services for items purchased through our official website within one year of purchase, subject to material availability.
What materials do you use?
We use a variety of premium materials including sterling silver, 18k gold plated silver, semi-precious stones, and ethically sourced leather.
Do you offer gift wrapping?
All jewelry orders arrive in a signature Chan Luu fabric pouch. Additional gift box options can be selected at checkout.
How do I determine my bracelet size?
Our signature wrap bracelets feature adjustable closures with multiple button holes to fit most wrist sizes comfortably.